Shipping policy

Shipping Policy

Orders placed before 12:00 PM PST are shipped the same day, Monday through Saturday. Orders received after noon are processed the following business day.

We're based in Kentfield, CA, and most domestic orders arrive within 2–5 business days depending on your location.

Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

For questions about your shipment, contact us:

• Phone: 415-218-0320
• Email: eric@nelumbi.com